Get the key information in three minutes
Metric
4.2/5
Average rating
Metric
45,157
Reviews
Metric
7.6M+
Active users
Metric
635+
Content set
Five main rules of the User Agreement
Many Dhaka users read this part first; by entering the 11KK App you agree to these terms.
01 / Eligibility
Must be over 18
To open an account, valid age is required; one person, one account reduces trouble
02 / Information
Provide correct
Match name, phone and payment information; if using bKash, Nagad or Rocket, the details must match
03 / Use
Maintain normal conduct
Avoid repeated incorrect logins from the same phone; if the system detects unusual activity, security verification may be requested
11KK Login and Account Security
Keep login information private; after 11KK Login, two-factor verification makes the session more secure
01 / Password
Use at least 8 characters
Use a mix of uppercase, lowercase letters and numbers; do not use the same password on other sites
02 / Device
Log in on your own phone
If using a community device, make sure to log out; in Dhaka's busy cafes this helps for special cases
03 / Verification
Verify the code
If you receive a suspicious notification, verify the code; rejected requests are also kept on record
What to accept when using the 11KK App
Break a rule and the account is at risk, so understand the 11KK App limits from the start
01 / Content
Do not provide false
Wrong age, incorrect identity or using someone else’s information is not allowed; if the profile doesn't match, access is blocked
02 / Network
Open shared links with caution
Avoid unknown links or suspicious files; if you download APK on Android phone, verify the source
03 / Limits
Do not open multiple accounts
Multiple profiles for one user are generally not allowed; using different names from the same device may be detected
11KK APK and Device Rules
When installing APK on Android, check permissions first; download the 11KK APK file only from trusted sources
01 / File
Check the name before downloading
Check the file name and size once; if it doesn't match the 11KK Download page, stop
02 / Version
Delete old version
Keeping two copies of the same app slows it down; clearing cache before updates helps
03 / Net
Works on slow Internet
In many areas of Bangladesh, the app opens on 3G; using Wi-Fi during the first sign-in makes it faster
11KK Download Guide And 11KK APK page Seeing it will simplify setup
Payment and account funding terms
Use the same name across Bkash, Nagad and Rocket; Dhaka users usually keep the same number
01 / Match
Keep one name.
If account name and payment name do not match, verification occurs for BDT transactions; this match is key.
02 / Time
Some steps are faster.
Transactions from bKash are often processed quickly; Nagad also has less traffic in the morning.
03 / Limits
Stop suspicious activity
Irregular refunds or repeated failed attempts may trigger a system review; this increases security.
To learn more procedures Payment information And Deposit guide See
What happens if terms are
Violations may lead to suspension; in serious cases accounts may be suspended.
01 / Warning
A notice comes first.
For small mistakes, a warning may appear first, with a chance to fix within a specified time.
02 / Restrictions
Some features may be disabled
Login, profile edits or transactions may be temporarily paused; follow support instructions.
03 / Completion
A final decision is made
Multiple serious violations may lead to account closure, so it's good to read the rules upfront.
If you have 11KK Support Write to the team
Short FAQ on terms.
Why read this page?
Knowing the rules before opening an account reduces later hassles; 11KK App's usage rules are clear here.
Can you log in on multiple devices?
Yes, but do so securely; log out immediately on unfamiliar phones.
Will bKash and Nagad work?
In Bangladesh, both are known payment methods; many users also use Rocket.
Following these rules makes using the 11KK App much easier in the end. Register Or Log in
